Install button on custom app is unable to click ( disabled/ grayed out

Shopify Partner
2 0 1




I'm trying to install a custom app to developer store, as Shopify partner.

but installation of custom app is unable to proceed via oauth authentication. ( as shown on screenshot.


( seeing developer console on Chrome bowser, some JS errors seems appearing.. as below



Uncaught Error: Minified React error #418; visit for the full message or use the non-minified dev environment for full errors and additional helpful warnings.


Failed to load resource: the server responded with a status of 404 ()



Why such happens? why button is disabled? how to solve this problem?

Thank you






Replies 3 (3)

Shopify Partner
36854 3637 11976


oh sorry this app side issue can you please contact App Support Team

If helpful then please Like and Accept Solution.
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Shopify Partner
15895 2377 3082

Hello @Sat2000 

Looking problem related to app configuration(whitelist store), please check app settings and app store where you installing applications.

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Shopify Partner
2 0 1

Thank you all for response.


after talking with customer support on chat,

it seems the problem is that

I had to choose on distribution on `app management` on dashboard page.


so after choosing `install to specific store`,

then it became able to click the install button. ( on screenshot above

Thank you for help anyway.