Internal server error for app subscription create & webhook keep failing with 403 status

Tommytks
Tourist
4 0 0

For unknown reason one of my stores keeps failing in webhook with 403 status and app subscription create return internal error, but the app installed in other store is working fine.


2021-10-25T04:11:47.819296+00:00 app[web.1]: "message": "Internal error. Looks like something went wrong on our end.\nRequest ID: db31ab32-17d6-41c9-a78b-50dc8be7ea75 (include this in support requests).",
2021-10-25T04:11:47.819297+00:00 app[web.1]: "extensions": {
2021-10-25T04:11:47.819297+00:00 app[web.1]: "code": "INTERNAL_SERVER_ERROR",
2021-10-25T04:11:47.819298+00:00 app[web.1]: "requestId": "db31ab32-17d6-41c9-a78b-50dc8be7ea75"
2021-10-25T04:11:47.819299+00:00 app[web.1]: }
2021-10-25T04:11:47.819300+00:00 app[web.1]: }

Reply 1 (1)
Zworthkey
Shopify Partner
2535 300 634

Hii @Tommytks ,

Let's See.... https://confluence.atlassian.com/jirakb/webhook-fails-with-http-403-forbidden-989759150.html 

I hope it's helpful for you.

Thank You.

If helpful, please Like and Accept Solution.
if you Want to modify or Customize your theme ,
Hire us | Whatsapp. and we also help you to guide how to reach to your potential customers to increase brand presence, engagements and sales for your business or Want to know more. Read our Shopify Blogs.Email us: sales@zworthkey.com