InventoryItemId and ProductId Mismatch in Restocking Webhook

[fitneshmaniaapp]

Hi everyone,

I’m working on a Shopify app that listens to restocking web-hooks. The web-hook triggers successfully, but the inventory-Item-Id from the web-hook payload doesn’t match the correct product-Id in my database.

Steps I’ve taken:

• Checked web-hook response, which provides inventory-Item-Id, available, and location-Id.
• Stored product-Id and inventory-Item-Id in my Restocking-Event model.
• Queried inventory-Item-Id from Product-Variant using Graph-QL, but it doesn’t always return the correct product-Id.
• Verified in Shopify’s Graph-QL Explorer, but the mismatch still exists.

Issue:

• The inventory-Item-Id from the web-hook does not map correctly to product-Id, preventing accurate restock notifications.

Need Help With:

1. How to correctly fetch product-Id from inventory-Item-Id?
2. Recommended Graph-QL query or REST API endpoint for accurate mapping?
3. Has anyone else faced this issue, and how did you solve it?

Any help would be greatly appreciated!

Thanks in advance.

[Joe47 · Accepted solution]

Hi @fitneshmaniaapp,

You can fetch a product ID for an inventory item ID with a graphql query like this:

query GetProductIdFromInventoryItemId {
  inventoryItem(id: "gid://shopify/InventoryItem/30322695") {
    id
    variant {
      product {
        id
        title
      }
    }
  }
}