Is it possible to use Channable (for ads) and Facebook for shopify (for store) at the same time ?

Is it possible to use Channable (for ads) and Facebook for shopify (for store) at the same time ?

Allyblancho
Visitor
2 0 0

Hi, 

Since our agency installed a third party app called CHANNABLE to manage our product feed for ads on Facebook, Instagram and Google, it looks like we are unable to activate the Facebook and Instagram sales channels as well as Google channel and Pinterest channel. 

I wonder if the third party app is compatible and if there is a way to use both Channable for the ads management and the native app from shopify/meta for the store management ? 

 

We are blocked. 

thank you for your help

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3161 232 759

I'm surprised you can only use 1 channel in the channable app. Maybe it's an issue with the plan limiting you what you can do. Have you talked to support?

 

As to using multiple apps, yes you can.

 

For my clients I use: https://apps.shopify.com/multiple-google-shopping-feeds

 

Which allows you to use facebook and Google all in 1 app. 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
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