App reviews, troubleshooting, and recommendations
Hello, I have been working on my website this morning and everything was working fine until about 15 minutes ago. While I can log into my store account just fine when I navigate to the Shopify app store to install any new applications through the "Apps and sales channels" setting I am automatically logged out. If I try to log in on the Shopify App Store screen I receive the error message: 'You don’t have access to this store. Contact the store owner.'
I have cleared the cache and tried Chrome, Edge, and Firefox browsers and the error is the same. I saw a previous post regarding this issue stating that it may be caused by extensions, so I removed all of them and the error persists. Did a bug get pushed?
Edit: Problem has stopped, appears to have been a temporary glitch
Hi @lakashar !
Upon checking, the Shopify app is working fine. Based on the error you mentioned, it looks like you have a staff account and have a limited permission for applications. Kindly reach out to the store owner regarding this to lift the restriction. Kindly try to use a different browser as well.
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