Is the Shopify app store currently unavailable?

Is the Shopify app store currently unavailable?

lakashar
New Member
4 0 0

Hello, I have been working on my website this morning and everything was working fine until about 15 minutes ago. While I can log into my store account just fine when I navigate to the Shopify app store to install any new applications through the "Apps and sales channels" setting I am automatically logged out. If I try to log in on the Shopify App Store screen I receive the error message: 'You don’t have access to this store. Contact the store owner.'

 

I have cleared the cache and tried Chrome, Edge, and Firefox browsers and the error is the same. I saw a previous post regarding this issue stating that it may be caused by extensions, so I removed all of them and the error persists. Did a bug get pushed?

Edit: Problem has stopped, appears to have been a temporary glitch

Reply 1 (1)

SealSubs-Roan
Trailblazer
737 58 71

Hi @lakashar !

 

Upon checking, the Shopify app is working fine. Based on the error you mentioned, it looks like you have a staff account and have a limited permission for applications. Kindly reach out to the store owner regarding this to lift the restriction. Kindly try to use a different browser as well.

Roan
Please let me know if it works by marking it as a solution!
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