App reviews, troubleshooting, and recommendations
Hi, I am hoping to get advise on a reliable product customizer app please. I had a bad experience with the Product Options & Customizer app when I included price increases on a product based on the size the customer selected. The cart icon would show 1251 when it should be 1 as an example, the cart page looked like it would reload and flicker, show the variable cost addition in a second product line and not ultimately not show clearly for customers to understand. I enquired with the support team but told it can't be improved with no real extra effort so I've uninstalled it.
Wary now, many look great with mostly 4 or 5 star ratings but I've been reading the 1 star reviews of others and they do sound problematic which I would really like to avoid. From your experience, have you found one that does its job; working nicely from product option selection and through the ordering process? I don't mind having to go through a trial and error period to a degree but I would greatly appreciate any advise to try an minimize redoing this. Thank you.
Hi there!
Yes, Buildify is a reliable product customizer app. It offers a user-friendly drag-and-drop interface, allowing you to easily customize your online store and product pages without any coding knowledge. With Buildify, you can create personalized product layouts, custom forms, and engaging content to enhance the overall shopping experience for your customers.
Hi, thank you for the recommendation. It looks like it does a lot of great things on building and adding to pages but not options within products. It would be great if it had a demo store to have a closer look, but doesn't so I don't think it is suitable.
Hello @TwoWheelDecals,
The most reliable app is always a custom app - the one developed exclusively for your store and your requirements 🙂
There are definitely reliable apps in Shopify app store, but any of them can cause issues in your store because of the incompatibility with other apps you are using, your theme and so on. So the easiest way is to test those that have a trial period (yes, I know it is time consuming, but can help you).
Best regards,
Anastasia
Hi Stacey, thank you, a custom app sounds ideal as I can appreciate it's hard for the app's available to please everyone and everything.
Hi TwoWheelDecals,
Have you heard of Kickflip? It's a reliable app that's available on Shopify and I think it would be a good fit for what you're looking for! The app offers lots of custom options and our dedicated team at Kickflip is always on hand to help you resolve any issues. We're currently offering free trials, demos, and webinars to help you learn more about our features and capabilities!
I hope this helps!
Kind regards,
Hi Ophélie Jeanne, yes it came up as an ad on my Instagram recently and it looks great. The tricky part is, product options have looked good and done what I wanted, which is great, but in the cart page it looked unclear and made the page reload a number of times which put me off the app I used initially. Looking on the Kickflip demo store there was one price variant that I added and on the cart page it did appear clear and the cart icon showed 1, all which wasn't good before so I might try it and failing that, go down the custom app option mentioned in another comment. Thank you.
Hi, building a custom app typically involves a development timeline of several months and requires a substantial budget to cover the initial development and ongoing updates in the future. However, if you decide to try Kickflip, please don't hesitate to reach out to our support team via live chat or help@gokickflip.com .We're here to assist you every step of the way and we can most probably help with your cart page.
Kind regards,
Kickflip is nice but takes some time to figure out. Unfortunately, its very expensive. They charge 2.19% of every purchase with no cap. If you offer free shipping they don't account for that either.
Hi @TwoWheelDecals,
I would like to suggest another app for you to consider: Easify Product Options. It offers both a Free plan and a Free trial for the Pro version.
This app is so easy to use with an intuitive Live Preview feature and gives you 25 different option types to choose from – more than most other apps.
If you're interested, you can see some demos here. And if you need any help, the in-app live chat support is there for you 🤗.
By the way, I'd love to know more about the custom options you want to create then I can create a step-by-step setup guide.
How's going recently? Are you still operating your "Print On Demand" business, please allow me to introduce my app for product customization.
App Name: OK Product Personalizer
Link: https://apps.shopify.com/ok-product-personalizer
OK Product Personalizer is an All-in-one App that provide standout features for you to create product options, including multiple customized surface, color & images & fonts swatches, Text input area, Image upload field, Element Choice, Price Add-ons and live preview. Setup is easy and tailored to your Shopify store, just simply create template, link the template to products and then download the customized data from order list, or contact us with 24/7 chat support.
Could you try to use it and give us some advices?
Thank you for your kindness
Best wishes
Tristan Ng
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