Isn't chatgpt like customer support expensive?

[AatirK]

I found a service that charges $0.032 / reply. This is insane.

Did anyone successfully manage to lower down customer support cost with any fully ai driven chatbot?

Even sales assistant are very expensive. Or is it just me?

[ilrein · Accepted solution]

Wow that does sound high. ChatGPT 3.5 turbo costs less than 1 cent for every thousand words, which is more than powerful enough for typical conversations.

[ilrein · Accepted solution]

Wow that does sound high. ChatGPT 3.5 turbo costs less than 1 cent for every thousand words, which is more than powerful enough for typical conversations.

[AatirK · Accepted solution]

Thanks for pointing that out.

[gpthacker]

Do you still need Customer Support service? I have a product that can integrate chatbots into Shopify websites with just one line of code. It comes with an embedded llama model and is free. Please contact me if you are interested.

[3Step]

Hi AatirK, you may check out https://whatsgpt.shop/, we have 800 free replies and avg price is around $0.006

[CartUp_AI]

The cost of using ChatGPT or similar AI systems for customer support depends on factors such as the volume of interactions, the level of customization, and the service provider's pricing model. However, AI chatbots are significantly more affordable than human agents, with costs ranging from $100 to $1,000 per month, whereas the average U.S. customer service representative earns around $4,000 monthly.