Issue with Product Updates via API Not Reflecting in Shopify Dashboard

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Dear Shopify Support Team,

I hope this email finds you well. I am writing to report an issue I am experiencing with updating products via the Shopify API. I have successfully made API requests to update product information, and the API is returning a success response; however, the changes are not reflecting in my Shopify dashboard.

Here are some details about the issue I am facing: Store Name:

The specific changes I attempted to make include [describe the changes you were trying to make, e.g., updating product title, price, etc.].

Despite receiving a success response from the API, when I check the product in my Shopify dashboard, the changes do not appear to have taken effect.

I have already tried the following troubleshooting steps:

I would greatly appreciate your assistance in resolving this matter promptly, as it is affecting the accuracy of my product listings. If there are any logs or additional information you require to investigate this issue further, please let me know, and I will be happy to provide them.

Your prompt attention to this matter is highly appreciated, and I look forward to your assistance in resolving this issue.

Thank you for your time and assistance.


Lokendra Dutt Joshi
PHP/ Laravel Developer @CODE brew labs

Reply 1 (1)

Shopify Partner
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Were you able to find a solution to this issue?  We are facing the exact same issue you described.