App reviews, troubleshooting, and recommendations
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Hi fellow partners,
It seems the subscriptionBillingCycleBulkSearch mutation is not functioning as expected. We are currently developing a subscription app and intend to use this mutation to retrieve billing cycles where the billingAttemptExpectedDate falls three days from today. This is a critical feature for sending subscription reminder emails.
On our test store, we’ve configured subscriptions to generate subscription orders daily. Given this setup, we expect the subscriptionBillingCycleBulkSearch mutation to return billing cycles every day when querying the results using the subscriptionBillingCycleBulkResults query.
However, we’ve observed inconsistent behavior:
For some dates, the mutation returns results as expected.
For other dates, it returns nothing, even though there should be billing cycles daily.
When checking the job status via the job query, the response indicates that the job is completed, but the results do not align with our expectations.
Could someone please confirm if this is a known issue with the GraphQL API or if there’s something we might be overlooking in our implementation?
Thank you for your assistance, and please let me know if you need any additional details.
For more details, please see these screenshots:
Best regards,
Elias Diek