Issues with listings on Ebay with marketplace connect

[the_birdcage74]

I'm using Marketplace Connect to add my products to Ebay.  All is working well, except for the size information.

If an item is available in multiple sizes, it's fine and the options are shown on Ebay.  But where i have items only available in one size, no information is included - and then i start recieving all the messages asking what size it is!

I'm selling hundred of different items, so can't update them all manually - wondered if anyone had found a way to make this work?  

thank you

[moshbray]

This usually happens because eBay doesn’t show size unless it's in the Item Specifics section even if there's only one size. A quick fix is to map your Shopify Size field to eBay’s item specifics inside Marketplace Connect.

You can also consider adding size into product titles or descriptions automatically using tags or automations if you're listing hundreds of items.

[Codisto]

Hi,

JoyV here from Shopify Marketplace Connect support. We will be more than happy to assist you with this concern.

Kindly send us an email at marketplace-connect@shopify.com and raise this issue so we can further check your account and provide you with some guidelines or workarounds on how to fix this.