App reviews, troubleshooting, and recommendations
Hello
This always worked seamlessly but all of a sudden, the products I'm adding to my Shopify catalogue are not making it to my Facebook catalogue.
I'm doing everything as before - adding Facebook as a channel, Facebook shop active etc. When I check the Facebook Commerce manager for issues, the items are not even on the list to check.
The products are in my Shopify catalogue, and showing 'Available to Facebook', but they are not there even after 24 hours.
What do I check next?
Thanks
Jamie
I now have items that are not selected for 'Available to Facebook' in my Shopify. and some that are deselected and even archived, that are still appearing in my catalogue items in Facebook Commerce Manager.
So confusing... 😞
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