@YellowSally @Hello! Shopify email is like a Mailchimp and doesn’t yet support tiered auto marketing like we used when we had kit. Smartrmail is a great app for crreating auto emails that are targeted toward specific client actions. Shopify email is more for campaign etc. the only thing Shopify email has going for it is that there is a phone app (very limited). Currently, there is no email platform that allows us to use Shopify’s auto emails and edit them before sending like we used to do when we had kit.
Hi @noodlenz, if you need to send thank you emails and see reports of who received/opened the email, then our app Engagely can help with that.
We're also currently working on supporting flows for email and SMS. We'd like to eventually offer something similar to Kit, @Lokah_Luv we're always thinking about what you said, be able to create flows without having to go in the admin... eventually we'll get there!