App reviews, troubleshooting, and recommendations
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I installed Klaviyo on Shopify.
Klaviyo imported all our customers to "Profiles".
I can not take customers from "Profiles" and add them to any list.
I have searched everywhere and can not find an answer to this simple question:
How do I import all our current subscribers from Shopify into a Klaviyo mailing list??????
I did read that I can import a csv file, but damn, that is a stupid way to do this.
Is the only way to import the signed up customers from Shopify to Klaviyo is to use a csv file?
UPDATE:
I have tried multiple times to import the csv that I downloaded from Shopify. I keep getting this message no matter what I change in the import "645 records skipped: mismatched data type Check that the correct type was selected for each column during field mapping.'
Our list is 645 total, thus nothing is imported.
UPDATE #2:
My csv file I am trying to import is now down to just a few columns, name, company, address and tags, and still the same message "645 records skipped: mismatched data type Check that the correct type was selected for each column during field mapping.'
EDIT #3:
My csv file is down to columns First Name, Last Name, Email, Accepts Email Marketing, Company, Tags
STILL same error message
I give up. WTF
Have you tried contacting Klaviyo support?
Yes, no answer.
Also, I can't contact via chat, chat says I do not have a pay account, we do but are still in the trial period.