App reviews, troubleshooting, and recommendations
Can I know when we will receive our order.
Hey @sangeetha09.
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful and I'm sorry to hear about the difficulty with your online order! Could you let us know when you made this purchase?
If you have not received an order confirmation regarding your order, I would suggest checking your spam or junk folders in your email to see if it landed there. If you have not received the order confirmation email, you may still receive it in the next 72 hours.
With that being said, feel more than welcome to read our FAQs: Your online order which provides the next steps to take depending on the status of your order.
Looking forward to your response.
Ollie | Social Care @ Shopify
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Hi this is Kavitha
I am also ordered some clothes from kurtivala. I am also did not receive any order confirmation message. When will I receive my order. Please take any action.
Store is unavailable the url is attached with this
Can I know when I will receive my order.
Hello. It's been more than 1 week and I am yet to have a confirmation message or email. The url attached says that the kurtas site is unavailable.
Take action quickly.
Same thing happened with me also how can we trust these sites.... You people.... Neither give my money back nor parcell those kurtas it's been more than 3 weeks there is no delivery of those kurtas and you guys have debitted online payment from the account
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