App reviews, troubleshooting, and recommendations
Hello.
Can anyone recommend a good tutorial which walks through the process of implementing the Facebook app? I don't own a Facebook account, so I would be starting from scratch. All of the tutorials I've seen talk about the basic installation of the app, but none go into the details of what is first required (personal FB account, FB business account, etc.) or how to set up whatever FB accounts are required.
Thanks in advance.
Pete
Solved! Go to the solution
This is an accepted solution.
Thanks for clarifying @ps1505!
Before you can start using the Facebook channel, you will indeed need to create a personal Facebook account in order to set up a Facebook Business Manager. This would also need to be connected to both your business's Facebook Page and an ad account that has an admin role for the Business Manager.
While a Facebook account is required to create a Facebook business page, you can avoid creating a personal profile all your friends can search for. To create a Facebook page without a personal Facebook account, you can create a new account on Facebook's homepage with your business email address instead.
You can learn more about this below:
Hope this helps!
Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hey @ps1505,
Happy to help you out!
Have you taken a look at the Facebook guide via our Shopify Help Center? This goes over the basic requirements needed to implement the Facebook Channel in your Shopify store and also the installation process. You can check it out below:
Let me know how you get on!
Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hello Moira,
Thank you for your reply. I did see that set of instructions, but what it doesn't tell me is what is needed on the Facebook side. That's really where I have questions. I don't have a personal FB account, nor do I want one. When I try to create a Business Page, it asks me to login, so I'm assuming Facebook is asking for a personal account login. It's just not clear. Ideally, I would simply like to create a business account, but I'm not sure whether or not that's an option.
Thanks.
Pete
This is an accepted solution.
Thanks for clarifying @ps1505!
Before you can start using the Facebook channel, you will indeed need to create a personal Facebook account in order to set up a Facebook Business Manager. This would also need to be connected to both your business's Facebook Page and an ad account that has an admin role for the Business Manager.
While a Facebook account is required to create a Facebook business page, you can avoid creating a personal profile all your friends can search for. To create a Facebook page without a personal Facebook account, you can create a new account on Facebook's homepage with your business email address instead.
You can learn more about this below:
Hope this helps!
Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Really great tutorial to add Facebook app to my Shopify website about eco toy made in Australia.
thanks a lot
Damian
Glad you found the tutorial helpful @playedoaustrali!
Don't hesitate to reach back out if you require any further assistance as you continue to work on your store.
All the best,
Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
In Canada, payment processors, like those that provide payment processing services t...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025