Looking for an app that allows chat initiate with live visitors?

[Ntugaga]

I know tidio does this, however it’s quite expensive. Is there any alternatives?

[deepaksharma · Accepted solution]

Hi there @Ntugaga 

You can use Shopify Inbox app It's free and easy to setup, if you find any difficulty setting it up reply to this thread.

My answer was helpful mark it solved.

[deepaksharma · Accepted solution]

Hi there @Ntugaga 

You can use Shopify Inbox app It's free and easy to setup, if you find any difficulty setting it up reply to this thread.

My answer was helpful mark it solved.

[MakeProSimp · Accepted solution]

@Ntugaga welcome to the Shopify Community,

Here are some options that allow Chat initiate with Live visitors (you can check it by installing them):

1) Shopify Inbox
2) Crisp ‑ Live Chat & AI Chatbot
3) tawk.to Live Chat
4) LiveChat

[thi_gleen]

Suggest you try Gleen AI.  It's a generative AI platform, and you can deploy 24/7 live chat on your website.  Here on the Shopify App Store:
https://apps.shopify.com/gleen-ai

[lukerge]

Inbox, Tidio and Gorgias are more "support" related chatbots and are not specializing in engaging visitors and turning them into customers. Check out Zipchat AI - it's an AI agent which acts exactly as a luxury brand concierge, converting visitors into buyers.

[VeronikaR]

Hello @Ntugaga,

You can try HelpCenter app. It's the ultimate customer service solution that not only provides live chat functionality, but it's the first FAQ builder powered by ChatGPT-4. A free plan is available to test drive the app.

[CartUp_AI]

Hi Ntugaga, I suggest exploring Carty, It's a powerful generative AI platform designed to enhance customer engagement by providing 24/7 live chat support on your website. With Carty, you can automate responses, assist customers in real-time, and ensure that your visitors receive immediate support around the clock. Carty is  ideal for improving user experience, reducing response time, and increasing overall customer satisfaction, all while streamlining your operations with AI-driven technology.