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Lost our instagram shopping feature

New Member
1 0 0

Hey there, 


I need some help re connecting my instgram shopping feature with shopify. It's telling me I'm not a business manager for my facebook page however I'm an admin.. Any ideas on how to fix this issue? 


Thanks Carina 

Replies 2 (2)
Shopify Partner
65 8 5

Hi, Carinamekrizis

You can use Shopify app.

Please confirm the url.


Good luck

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Shopify Staff
Shopify Staff
655 93 124

Hi, @carinamekrizis!

You can double check your Facebook Business Manager to see whether or not the Instagram account in question is owned by your Business Manager. We have a step by step guide here that you can follow to troubleshoot your Instagram account permissions.

Once you've managed to successfully re-connect your Instagram account to your store, you can also start to think about how you can best utilise Instagram to help with your store's marketing strategies. Feel free to take a look at our Shopify blog here for some handy tips and tricks on Instagram marketing.

Kimi | Social Care @ Shopify 
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