App reviews, troubleshooting, and recommendations
Hi, I'm building a store based around a members and I'm trying to set up an automatic loyalty email that goes out to subscribers ever 2 purchases/membership cycles. I've read in other posts i need to first set up a segment, then automate it through the mail app. I would like to know if this will work and also if it will tigger every 2 purchases, or if it will only trigger once after the first 2 purchases. Any help would be amazing
Hey Amoss,
Unfortunately, that will only trigger once after the first two purchases.
Not sure how to create one at the moment that can trigger every 2 purchases. Tried using Shopify Flow, but it can't do math. Maybe adding a customer tag or metafield that keeps track of how many purchases has it been will do? Like when someone places an order, their customer tag or metafield will update by 1, then checks if the number has reached 2, if so - send the email and reset the number, if not, do nothing.
@amoss-merch You can try this: First, create a customer segment with the condition "order count is a multiple of 2." Second, set up trigger rules in email marketing apps like Klaviyo. Third, connect the segment to the automated email workflow.
However, I have an easier solution: you can try Loloyal, the professional loyalty program based on Points, Rewards, and VIP programs. It has built-in email notifications. Every time your customers purchase at your store or have other interactions, they will be delivered points and receive emails. I believe it will help you lighten the workload.
It integrates Klaviyo, which allows you to send tailored marketing emails based on their loyalty actions. All the mentioned programs are highly customizable, empowering you to effortlessly create a comprehensive and unique loyalty program tailored to your customers' needs. Transforming your shoppers into advocates will be quite easy.
Loloyal is a good choice because it also provides a free plan and a 7-day free trial. You can choose different plans according to your average monthly orders and the features you want.By the way, it has the Early Bird offer now: Up to 50% off for the first month
Enjoy the discount with the content link~ I hope it could help.😁
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