App reviews, troubleshooting, and recommendations
I am trying to find a loyalty app that doesn't require the customer to setup a password with their account. We are mainly using loyalty points in the POS system and creating an account on behalf of the customer. Most will only shop in store and not online but I'd like to have the app work both on POS and the website.
Any suggestions? We are using Glow right now and it was working and awarding points to everyone but something changed and now it is only rewarding to those with passwords setup.
Hey @RemisAE!
I'm Hila from the Rise.ai app 👋
Rise offers gift card and loyalty solutions for your Shopify store.
With Rise, we reward with store credit, as opposed to points and discounts. Among many benefits of using store credit rewards (easy for the customer to understand, increases redemption rate and more), it also doesn't require a customer account! Customers redeem their credit using their personal code that is sent to them via email.
You can visit our app page to learn more and get in touch with us 😊
All the best,
Hila
Hello @RemisAE,
Yes, as Hila mentioned earlier you can use Rise.ai app. But there is also a Smile.io application which allows guest shoppers to earn and redeem reward points - https://apps.shopify.com/smile-io. Check all features both these apps offer and choose the one fits your needs best.
Best,
Anastasia
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