Loyalty Programs linking to Subscription programs

Nsicely
Tourist
11 0 4

Hi - I'm currently using a rewards / loyalty app and a subscription app.  These two apps do not integrate so I manually have to refund customers who have earned points but use subscriptions.  Does anyone know if there are any apps or ways that I can have it so customers can easily apply their rewards to their subscriptions?  I've seen a few companies such as smile / recharge that integrate but the process is not very user friendly and I know customers won't use the feature.

Currently I'm spending too much of my time manually refunding past subscription orders when a customer has earned a reward.  Love to find a way for a reward to say "Apply to my autoship", w/out customers having to copy / paste discount codes.

Any thoughts?

Replies 3 (3)

JaviExpress
Shopify Partner
183 16 26

Hi.

 

Subscription orders are automatically placed, or they need of a checkout (on customer's side)?

Customer Accounts Concierge
Turn the account page into a beautiful and multifunctional customer portal. Integrate contents, tools, and CRM features from other apps to drive a longer, richer and more personalized customer experience: Profile, Order History, Loyalty, Wishlist, Social Login, Customer Forms.

Stacy_Zhuk
Shopify Partner
456 21 65

Hello @Nsicely,

 

It is a common situation when two different apps don't sync with each other, so the best way is to integrate them with the help of a Shopify developer who can make them work together properly following your requirements.

 

My team can help you. Please, let me know if you need any assistance.

 

Regards,
Anastasia

Co-founder at Whidegroup, e-commerce development company from Ukraine
- 10+ years of experience with SMBs
- Deep expertise in custom development & optimization
E-mail: anastasia@whidegroup.com
Nsicely
Tourist
11 0 4

Hi Anastasia ~  I certainly would be open to working with developer to accomplish this.
I will send you an email.

Thank you.

Nicole