These options can streamline the returns process for your customers while reducing your involvement. You may choose the method that best suits your business operations and aligns with your customer's preferences. Remember to communicate the available options clearly on your website and in any return-related communication so that customers are aware of the streamlined process.
Let me know how you get on,
Moira | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog
I have been using EcoReturns and it's helped me automate returns, refunds, labels, and more, saving resources. I have actually saved a lot of time and money spent on operations and have been able to reduce returns as well. It's also got AI & ChatGPT. Turned out to be a pretty good investment for me. You can check it out if it helps.