Mandatory GDPR Hooks but App does not store customer data...

RobertDev
Excursionist
14 2 2

Hello,

As the title suggests, I am trying to submit an app for review and I got the following message:

  1. Your app hasn't subscribed to mandatory GDPR webhooks.
    Shopify requires all apps to be GDPR compliant. Add our mandatory webhooks to your app from the App setup page.

The thing is the app is not storing any Customer information and I don't know what to put here...

The app only stores the necessary things in a database to keep state: shopify_domain, shopify_token, access_scopes, other customer data is not stored...

Any advice on this would be appreciated.

Regards 

Replies 4 (4)

RobertDev
Excursionist
14 2 2

Hello,

I found that you need to create those endpoints either way and return 200 ok from them.

The question is where can I find examples for the node - react application for koa?

I am trying the following methods:

const webhook = receiveWebhook({ secret: SHOPIFY_API_SECRET_KEY });
 
router.post(`/webhooks/customers/redact`webhookasync (ctx=> {
        ctx.res.statusCode = 200;
});

 

How can I test this?

Regards

 

 

 

 

juanmaptag
Tourist
10 1 4

I am currently trying to test this too, did you find a way?

RobertDev
Excursionist
14 2 2

Hello,

 

Just as I said above, if its not the case for you then you need to create the route anyway and simply return 200 OK from them by default.

 

Regards

epola84
Visitor
1 0 0

I am was also trying to do the same thing but faced this issue and then I visited thispage where I read an articles guide to that helped me to solve this app reviews issue.