Market Place Connect Relists eBay product when it sells. is there anything im doing wrong?

[DaveyDooDeals]

Hi. I'm having this issue where when a product sells. market place connect will turn the inventory on shopify to zero. but then on eBay it relists the product as having 1 stock and actively available. Am I missing something to make this work properly? Thank you! Im looking to have market place connect either mark the ebay listing as zero available or remove it. im unsure why its making new listings. 

[Techsel]

Hi, we seem o be having the same issue which is extremely annoying as items sell twice on eBay even though we only have one of each. Did you find a solution for this? eBay rep confirmed that this is most likely caused by third party connected app and it started happening when we opened a Shopify store and connected it.

[gallerytron]

I am also having this issue. I just submitted a support ticket to the app helpdesk and will let you know if there is any resolution.

[matt-uk]

What did support say? 

[matt-uk]

Same issue - did anyone find a way to fix this?