Marketing Email through Shopify Sent out - all links dead

6 1 3

First time I am having this issue.

Sent out a marketing email via the built in shopify app as I've done several times before.

When customers got it, all the links were dead.  Can someone advise?

See screenshot.

Obviously the campaign failed and I had to apologize to my customers, can anyone help me out?


screenshot of bad linkscreenshot of bad link

Replies 2 (2)
New Member
1 0 0

It looks like maybe you used links to your products that you copied via the "preview your store" link instead of through your actual live store links? You'll notice they link to and not your store urls. 

6 1 3
I didn't copy anything. I selected the item through the mail editor, they
were self generated links.

If that's the case it sounds like a glitch in the software as I may have
been signed in as editing the theme.