Meta catalog product image is different from main image in Shopify

Meta catalog product image is different from main image in Shopify

SuH123
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Hi, our products in Shopify are linked to our Meta catalog with the app. It seems to update everything well except for the images. We have several product images of each product, and would like the Shopify main image to be also the main image in Meta - so that when we do catalog advertising it would show the Shopify main product image. For some products this works, the main image is the same. But for most the Meta main image is the second image, the actual product image (that is on white background and looks really boring on advertising). Why is that? I have not been able to find the reason. To my knowledge there has not been any changes in the way we add our product images in Shopify, but the latest products (added within 6 months or so) seem to have the right main image.

Also, don't know if this is related, but we have some products where Meta claims we have only one image and suggests to add more, but actually the products already have at least two images in Shopify.

 

Grateful if anyone would have some advice on this!

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