Metafields not showing anymore in the API

Metafields not showing anymore in the API

kcadorette
Shopify Partner
1 0 0

Hi ! I'm reaching here after multiple failed tries in the basic support. I do not know if it's a bug known OR happened in any other store. Here's the problem: on a store my agency is working on, we've got product metafields, everything was going fine until like 3 days ago and we could add/remove metafields etc.. But after the "bug" we can still create metafields and we can get their value in liquid code and they do show in the admin, where it goes wrong is when we try to pass by the API, so for exemple if I go in my '/admin/products/{ProductID}/metafields.json' newly added (since the last 3 days) metafields won't show up anymore. So in the admin I could have 10 metafields but when going in the API, I only get 7. Did it happen to anyone else or our store is just broken ?

Replies 2 (2)

arsuceno
Shopify Partner
28 0 19

Not directly related, but I'm having some really random cases where a metafield created via GraphQL is not returned until some time later. Still investigating. Did you get any information about your issue?

oscprofessional
Shopify Partner
15938 2383 3092

Hi @kcadorette : 

1. Were those Meta data created by an app or were the Meta data that can be edited using shopify admin default interface.

2. If they were default Shopify meta data I suggest you talk to Shopify support

3. If the Meta data were without definition then the approach will vary

 

so please share more on how these meta data were created and will comment further.

 

Thanks!!

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