App reviews, troubleshooting, and recommendations
I set up legacy Stripe subscriptions per documentation here: https://shopify.dev/docs/apps/build/purchase-options/subscriptions/migrate-to-subscriptions-api/migr... and imported Stripe payment methods with subscriptions. These payment methods were successfully migrated to Shopify Payment contracts and we confirmed this with Shopify support directly, however, they will only process with Stripe Legacy Subscriptions still enabled.
If we disable Stripe, the payment methods fail for the error "shop Gateway response: payment provider is not enabled." We confirmed Shopify Payments are working for subscriptions for non-imported payment methods and tried on multiple sites and Stripe accounts to try and isolate the issue (issue was replicated across every instance). We've ran this process before and have had no issues turning Stripe off after confirming the payment methods are Shopify Payments instead of Stripe methods.
Has anyone else ran into a similar issue?
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