Motion theme removing Shopify Inbox from drawer cart

Motion theme removing Shopify Inbox from drawer cart

gmyles93
Tourist
5 0 1

Hello, I am using the Motion theme and need a solution to hide the 'Chat with us' button at the bottom right of the page from Shopify Inbox.  It covers up the checkout button on desktop and even worse on mobile.  Hoping for a simple solution.  Thanks in advance! 

 

Website is golfcoursecollective.com

 

Screen Shot 2023-01-06 at 10.07.48 PM.png

Replies 9 (9)

PageFly-Victor
Shopify Partner
7865 1786 3134

Hi @gmyles93 

This is Victor from PageFly - Landing Page Builder App

 

You can try this code by following these steps: 

Step 1: Go to Online Store->Theme->Edit code.

Step 2: Search file theme.css.

Step 3: Paste the below code at bottom of the file -> Save

 

iframe#dummy-chat-button-iframe {

    display: none;

}

 

Hope that my solution works for you.

Best regards,

Victor | PageFly

gmyles93
Tourist
5 0 1

Hi Victor, I pasted the code where you stated and it is still there over the checkout button

 

PageFly-Victor
Shopify Partner
7865 1786 3134

@gmyles93 

I checked again and noticed that the button is gone now. Please double check

PageFlyVictor_1-1673061596073.png

 

gmyles93
Tourist
5 0 1

It is still showing on my end on desktop, and seemed to have removed the chat box altogether on mobile.  I am not seeing it anywhere

 

GemPages
Shopify Partner
5625 1262 1286

Hello @gmyles93

It's GemPages support team and glad to support you today.

 

Please check out my suggestion below:

1. Go to Online Store -> Theme -> Edit code

2. Open file theme.liquid then add this code to above the </head> tag

 

<style>
iframe#dummy-chat-button-iframe{
display: none;
}
</style>

 

If you require any further information, feel free to contact me.

 

Best regards,
GemPages Support Team

 

GemPages - Build any high-converting store pages for any business


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gmyles93
Tourist
5 0 1

So paste it here? 

Asset 1-100.jpg

gmyles93
Tourist
5 0 1

It doesn't seem to be working.

 

PageFly-Victor
Shopify Partner
7865 1786 3134

Hi @gmyles93 

 

You can try this code by following these steps: 

Step 1: Go to Online Store->Theme->Edit code.

Step 2: Search file theme.liquid

Step 3: paste bellow code in tag </body> -> save.

PageFlyVictor_0-1673099516926.png

 

 

iframe#dummy-chat-button-iframe {

    display: none !important;

}

 

Da0
Visitor
1 0 0

I’ve tried all the solution that people suggest but nothing’s working. Did you manage to find a solution?