App reviews, troubleshooting, and recommendations
Hi there,
I translated my store with Translate & Adapt by Shopify into 10 languages.
I have judge.me review app installed before (to capture german reviews). Now i am struggeling on how to show the correct languages to the different sites for my reviews.
Idealy when a new review comes in it gets auto-translated to all other languages and displays there correctly.
I looked now for quite some time to find a review app which is compatible with translate & adapt, but unfortunately i had no luck so far...
Did anyone deal with the same problem here? Would really be beneficial to show reviews in the correct language.
Thanks, tom
I have this problem too! any update on your side? I'm trying to find a translation app that can work alongside Translate & adapt and use it just for the reviews.
I'd recommend using Langify alongside Translate & Adapt to translate your reviews.
Langify has a feature called Custom Content which you can use to translate 3rd party app content:
https://support.langify-app.com/support/solutions/articles/11000082059-custom-content-translations
Here's an example:
I want to translate the review body of one of my reviews which says
"Great customer service. I am very pleased. Thank you for my new products that arrived today."
from English to German:
I'd just have to add this text to Langify -> Custom -> Product Pages first:
Once done I can auto-translate it by clicking on the green "auto-translate" button on the top right:
After switching the language to German my translation shows up as expected:
Please note that once you've added at least one custom content to e.g. Langify -> Custom -> Product Pages you'd have to click on the three-dot icon on the top right to add more custom content if you want to do so:
There you'll be able to add as many custom content as once as you want:
Please note that you can auto-translate your reviews as shown above however you'd still have to manually add the custom content to Langify.
In my experience, Langify works best with Judge.me.
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