This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
If you're facing difficulties connecting your Shopify store to Google Merchant, there could be various potential reasons. Here are some steps you can take to troubleshoot the issue:
-> Ensure that you have a valid Google Merchant Center account established. If you don't have one, create an account and complete the verification process with Google.
-> Access your Shopify admin panel and navigate to the "Sales Channels" section. Click on "Google" and verify that the channel is correctly configured with accurate Google account credentials.
-> Double-check the accuracy of your website URL and confirm that it matches the domain name associated with your Google Merchant Center account. Any discrepancies could hinder the connection.
-> Examine your product data in Shopify to ensure it meets Google's requirements. Verify that you have provided all necessary attributes, such as product title, description, price, availability, and valid GTINs (Global Trade Item Numbers) for relevant products.
-> Within the Google channel in your Shopify dashboard, review any error messages or notifications. These messages can offer insights into the specific issues causing the connection problem.
-> Log in to your Google Merchant Center account and inspect any error messages or notifications related to your Shopify store. Google usually provides detailed information about encountered issues.
-> Clear the cache and cookies of your browser to eliminate any stored issues or conflicts that might be interfering with the connection process.
-> If you have followed the above steps and are still encountering issues, it is advisable to reach out to Shopify's customer support. They can help you troubleshoot the specific problem and provide further guidance.