My Store is currently Offline: I would like to cancel all reoccurring apps

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bryan89
New Member
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My Store is currently Paused: I would like to cancel all reoccurring apps. 

How do we go about doing this? As we cannot access even the store backend the moment i paused my store. 

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Trevor
Community Moderator
Community Moderator
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This is an accepted solution.

@bryan89 

You will need to reactivate your store if you wish to remove any recurring apps. Once they are removed, you can choose to pause the store again. Reactivating the store will result in being charged for the monthly subscription; however, you can reach out to our Support teams to see if they are able to provide a refund, or credit on the account once the account is paused. 

You can create a support request by logging in to your store here, searching your question, then selecting "Contact Support" at the bottom of the page that displays your search results. 


Trevor | Community Moderator @ Shopify 
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