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My Store is currently Paused: I would like to cancel all reoccurring apps.
How do we go about doing this? As we cannot access even the store backend the moment i paused my store.
Solved! Go to the solution
This is an accepted solution.
You will need to reactivate your store if you wish to remove any recurring apps. Once they are removed, you can choose to pause the store again. Reactivating the store will result in being charged for the monthly subscription; however, you can reach out to our Support teams to see if they are able to provide a refund, or credit on the account once the account is paused.
You can create a support request by logging in to your store here, searching your question, then selecting "Contact Support" at the bottom of the page that displays your search results.
Trevor | Community Moderator @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
You will need to reactivate your store if you wish to remove any recurring apps. Once they are removed, you can choose to pause the store again. Reactivating the store will result in being charged for the monthly subscription; however, you can reach out to our Support teams to see if they are able to provide a refund, or credit on the account once the account is paused.
You can create a support request by logging in to your store here, searching your question, then selecting "Contact Support" at the bottom of the page that displays your search results.
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog