App reviews, troubleshooting, and recommendations
I created a store and when I installed the app and added my credit card info and click on approve, then it shows the store in currently unavailable. How can I resolve this?
Shopify store - testt735473483.myshopify.com
Hi,
Did you read the documentation of the app ? May be it is because of an app bug.
backend is working or not? If yes then deactivate the app... you need to connect with app support , they will guide you.
Hi @Adrian66
We highly recommend you to uninstall the app to see if it brings your site back. If yes, then the problem comes from the app and you can contact app providers to solve it. If no, then please contact Shopify live chat here for more support.
If you feel like my answer is helpful, please mark it as a SOLUTION. Let me know if you have any questions 🙂
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025