I'm trying to find a solution (app or not) where we can send a customer a link or button to click that brings them to a pre-build cart with a discount code applied so all they have to do is purchase.
We want to cut down on the time it would take a customer to go from our recommendation to purchasing that recommendation.
Customer is contacting us going back and forth via email and they're on the fence about purchases Product A with upsell of Product B.
We discuss the benefits and say "hey, if you wanted to purchase now, I can give you X% off. Click this link to the cart already set up for you and the discount code applied"
We want remove the obstacles that could arise if we just hand out a code and want the customer to build their cart and add the code themselves.
Does anyone have a good solution for this? I might be not looking under the right search terms in the app store.
The solution I've just been shown is to use Draft Orders in the back office.
Add the items to the draft order. Hit Save. Then click Share and send the link to the customer.
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