App reviews, troubleshooting, and recommendations
Hey there,
I'm trying to find a solution (app or not) where we can send a customer a link or button to click that brings them to a pre-build cart with a discount code applied so all they have to do is purchase.
We want to cut down on the time it would take a customer to go from our recommendation to purchasing that recommendation.
Situation:
Customer is contacting us going back and forth via email and they're on the fence about purchases Product A with upsell of Product B.
We discuss the benefits and say "hey, if you wanted to purchase now, I can give you X% off. Click this link to the cart already set up for you and the discount code applied"
--
We want remove the obstacles that could arise if we just hand out a code and want the customer to build their cart and add the code themselves.
Does anyone have a good solution for this? I might be not looking under the right search terms in the app store.
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