App reviews, troubleshooting, and recommendations
I currently use Outlink to replace the Add To Cart button for my Shopify checkout but, on the Shop app, the checkout still has the Add To Cart button, in addition to the Buy Now with the link. Is there a way to remove the Add To Cart button from Shop or would I need to try changing my theme and starting fresh?
You can go to your Online store > Themes > Customize > click the dropdown menu at the top center > Products > Default product, remove Buy buttons block, Save your template, and check again.
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Thank you, @Dan-From-Ryviu. Unfortunately, that does not work. The issue is not on my Shopify checkout, it is my Shop app checkout. The Add to cart button needs to be removed or hidden from the checkout when a consumer shops on the Shop sales channel.
Could you take a screenshot?
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Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
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This is my Shopify store checkout
This is my Shop sales channel checkout
You want to remove those buttons, right?
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- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
Only the Add to cart button needs to be removed. The Buy Now button is functioning as expected.
Send me your page URL so I can give you the code to hide Add to cart button
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- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
I cannot see Add to cart button in this store
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- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
The Add to car button is not on my Shopify checkout, but is on my Shop app.
Did you try to check in your shop app settings to check is there any option to hide add to cart button?
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- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
I have tried everything. I cannot figure out why I am able to hide/remove the Add to cart from Shopify checkout but it does not duplicate on the Shop app checkout. No luck finding any answers.
I am not sure if you had a chance to look at the Shop app checkout but, I am going to have to deactivate that sales channel again. I have already received one more order since I reactivated it and I am worried that I am going to keep having issues with customers not processing the orders correctly.
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