No Ads accounts found, Google Sales Channel

EIM_Adv
Visitor
2 0 0

Within the Google Sales Channels > Settings > Google Ads account.

 

Trying to Connect a Google Ads account but the selection is greyed out with, "No Ads accounts found" despite the fact we have a valid Google Ads account.

 

EIM_Adv_0-1637188383210.png

Additionally, the solution proposed here in 2020 does not work either.

https://community.shopify.com/c/ecommerce-marketing/google-sales-channel-doesn-t-find-ad-account/m-p...

 

Any help would be appreciated.

 

Thank you,

 

 

Replies 2 (2)

premadestores
Shopify Partner
134 15 35

@EIM_Adv That ad account may not be in your currently connected Google Merchant account. It may belongs to another merchant account that isn't actually connected to your Shopify Store.
 
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EIM_Adv
Visitor
2 0 0

The Google Ads account is indeed [already] linked in the Merchant Center.  Additionally, the same Merchant Center is also [already] linked to the Shopify.  I am open to any other ideas.