No Ads accounts found, Google Sales Channel

EIM_Adv · ‎11-17-2021

Within the Google Sales Channels > Settings > Google Ads account.

Trying to Connect a Google Ads account but the selection is greyed out with, "No Ads accounts found" despite the fact we have a valid Google Ads account.

Additionally, the solution proposed here in 2020 does not work either.

https://community.shopify.com/c/ecommerce-marketing/google-sales-channel-doesn-t-find-ad-account/m-p...

Any help would be appreciated.

Thank you,

premadestores · ‎11-18-2021

@EIM_Adv That ad account may not be in your currently connected Google Merchant account. It may belongs to another merchant account that isn't actually connected to your Shopify Store.

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EIM_Adv · ‎11-18-2021

The Google Ads account is indeed [already] linked in the Merchant Center. Additionally, the same Merchant Center is also [already] linked to the Shopify. I am open to any other ideas.

No Ads accounts found, Google Sales Channel

No Ads accounts found, Google Sales Channel

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