Not able to write review

Shopify Partner
60 1 14

Today one of my customer goes to write review about our application FLITS but here's image he sends me that he is not able to write review


Flits  Rewards   Loyalty – Ecommerce Plugins for Online Stores – Shopify App Store.png


As Per client's sentence this alert appears on write review popup. (The store is on Advance shopify plan)
I feel like it says client's cannot write review after 45 days.
Anybody faces the similar problems? 
Any Suggestions would be great.
Thank you.

Accepted Solution (1)
Shopify Staff
Shopify Staff
333 33 172

This is an accepted solution.

Hi again, @edwardupton and @milindpatel!


Thank you for the feedback, @edwardupton! I do agree that having this requirements written in a doc will be beneficial for other partners as well. I will be sure to send your feedback to our team.


To answer your question, @milindpatel. I have reached out to our Partners team, and they have confirmed that app reviews can only be submitted by store's staffs. This means, you won't be able to leave reviews from a collaborator or developer account. That being said, I am also going to add this to my note to our team as well so that app review requirements are listed in details.


If you have further questions, feel free to follow back up and I'll be happy to take a look. 



May | Social Care @ Shopify
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