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Notes not showing up on Shippo

WRGranola
New Member
1 0 0

I am fairly new to Shopify and really like it so far except for a few issues. For this forum, I will ask just one question. Does anyone know how to get customer notes and discounts to show up on Shippo? I am using Shippo for shipping and can't see if a customer notes are to designate a gift shipment or if they have a question. Also, we use promo codes for certain discounts or freebies and those don't show up on Shopify either. Thanks for any input. - Andrea at White Rock Granola in Dallas

Reply 1 (1)
ThomasKyoto
Shopify Partner
69 2 21

Not sure if Shippo can do it, but our App, Ship&co does.
Customer's note will be shown on the order page on Ship&co. If you ship using FedEx, DHL or UPS, Ship&co can help you to print labels and fulfill your Shopify orders.

Notes added even after an order placed on your Shopify store will be synced automatically to your Shipandco account.

Shopify order note in Shipandco order page.jpg