Oauth error invalid_request error received trying to run the "Privy" email App or install others

Oauth error invalid_request error received trying to run the "Privy" email App or install others

TedParas
Visitor
1 0 1

Whenever I try to access/use the "Privy" emailing App that is currently installed on me store, or if I try to access or access or install any of the other email-related Apps that are available on Shopify, I receive the following error message:

Oops, something went wrong.

What happened?

Oauth error invalid_request: This app is requesting to be reinstalled and your account does not have permission to grant the requested access. You may be able to resolve this issue by reinstalling the app as the account owner

 

Any ideas what the problem might be or how I can either fix or circumvent the problem?

Thanks much, in advance...

Ted

Reply 1 (1)

mkarsten
Visitor
1 0 0

Did you figure this out? I'm running into the same issue.