PaymentSessionPending is not supported for credit card payment method?

lilyyang721
Shopify Partner
3 0 0

Hi,

 

We're implementing our credit card payment app with 3DS, and the 3DS authenticate may takes long time and Shopify will start retry the payment before 3DS enrolment finish, so I'm thinking we can hit PaymentSessionPending when timeout, and process this transaction later, but I noticed we got the error code and message said:

UNSUPPORTED_PAYMENT_METHOD
Pending is not supported for credit card payment methods.

But the credit card 3DS process said we could set payment to pending then resolve or reject it later, please check the article with #11:

https://shopify.dev/docs/apps/payments/processing-overview#credit-card-payments-with-3-d-secure

lilyyang721_0-1711606052443.png


Can anybody help to clarify it? or is there any way I can set the timeout mins by my side?

 

Reply 1 (1)

Aishamushtaq03
Tourist
10 0 3

Could someone help clarify this? Alternatively, is there a way for me to adjust the timeout minutes on my end?