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paypal popup on home page

New Member
1 0 1

Hi, i have a paypal advertising popup on the homepage. how can i remove this? Really annoying as on mobile cannot apply my customers to get discount and so on....

Replies 2 (2)
Shopify Staff
Shopify Staff
1425 174 261

Hey, @NoemiLilly. Welcome to the Community. That does sound annoying!

Generally pop ups are there due to a third party app, or is from a function built-in to your themeWhich theme are you using? Have you installed any apps that are for Paypal and/or pop ups? 

I’m happy to look further into this for you, so we can determine where the pop up is coming from, and how to disable it. Therefore, please share your domain name so that I can take a direct look at the pop myself. Or provide a screenshot of it, which may also help us determine where it is coming from. Thanks

Helen | Social Care @ Shopify 
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New Member
1 0 0

Not sure if this is the permanent solution but it did removed the Paypal popup on my website! 


1. Go to your Paypal account, Click on your Profile

2. Go to "Account Access" then "Manage Users"

3. Remove Shopify from the Users.


Hope this works for you!