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Please uninstall the Amazon by Codisto app to continue using Channel Cloud.

Please uninstall the Amazon by Codisto app to continue using Channel Cloud.

Baldwin_Ent
Visitor
1 0 0

im installing codisto cloud channel but keep getting this msg.  any idea ive already deleted the aforementioned account.

 

Reply 1 (1)

JoshA_SMC
Shopify Staff
34 3 4

Hello Baldwin,

 

Josh here from Codisto Support. Can you try to do the following?

1. Uninstall Channel Cloud
2. Re-add Amazon by Codisto https://apps.shopify.com/amazon-by-codisto
3. Remove Amazon by Codisto (no need to connect to Amazon)
4. Reinstall Channel Cloud
https://apps.shopify.com/codisto-linq

 

If you get the prompt again, just click on the green button that says "Start Using Channel Cloud". 

 

For more immediate assistance, reach us through our official Customer Support channels via email at support@codisto.com, or by clicking on the button that says "Need help?" or "Support" in the lower-right portion of the app. We're open 24/7 so feel free to reach out any time.