Printify + free shipping on orders above X ammount

[Egle2]

Hello,

I have faced problem regarding free shipping on orders above "X" ammount by using printify - print on demand provider. Printify adds shipping profiles for each product automatically. I want to make free shipping for orders above 50 dollars. But when i create on shopify a new shipping profile and choose printify products an error appears for orders less than 50 dollars. Over 50 dollars shows ok - free shipping. But less than 50 dollars shows error at checkout. Also, when i add manualy on shopify shipping profile with printify products - on printify shipping profile all products dissappears. Thank you in advance!

[Peter08]

Hi there! I understand the issue you're facing with Printify's automatic shipping profiles and trying to offer free shipping on orders over $50. Shopify tends to conflict when combining custom shipping profiles with third-party apps like Printify.

One solution could be to create a separate rate for orders under $50 alongside the free shipping option. However, it sounds like you're running into problems with the products disappearing from Printify’s profile.

I'd be happy to help troubleshoot this for you and walk you through setting it up correctly. Feel free to reach out directly, and I’ll assist you with this for free!

[Stacy_Zhuk]

Hello @Egle2,

It is difficult to give an exact answer in your case, but my team has faced different app compatibility issues on client's projects. The first thing here is always a need to debug code and see if there is an option on our end to fix this.

My team can help you. Please let me know if you need any assistance.

Best regards,
Anastasia