Printify is by far and away the absolute worst company i have ever dealt with that is not an outright scam. I have had multiple issues that have affected my sales stemming from a lack of structure within their company. Some of the reoccuring problems:
TL;DR- this company is too big for their pants. They are in no way equipped to handle any orders.
There is only one positive thing that I can say about the combination of Printify, your take on the "company", and my personal experience having to deal with Printify... And that is the fact that at least I know that I'm not the only person who has been scammed by them. Your review was literally spot-on. They were responsible for my Etsy shop being permanently shut down, due to 20+ orders never being fulfilled, which was the sole responsibility of Printify. The funny thing is, and by funny, I mean not funny at all is the fact that I paid Printify for all of the orders, then Printify just decided that they were just going to steal my money and not print or ship the items that were ordered. Then on top of that, I was responsible for issuing full refunds for the 20-30 orders that I had already paid Printify for, and those orders totalled over $500 that I had to pay out of my own pocket for. And the part that is absolutely inexcusable is the same thing that you experienced dealing with them... They wanted me to show proof to them! Completely ridiculous. I filed a complaint with the Better Business Bureau, and I still haven't received any of the money that they owe me regarding the situation. They also pay companies to leave positive and highly misleading reviews for their business. You can spot them all over the internet.
They are refusing to pay me because of some technical issue where they wont let me get to the screen where I put in my paypal or tax information. The entire link is gone, when I asked customer service about it they eventually stopped responding when they saw they could not solve the issue. They said they would escalate it to a specialized team who I am yet to hear a peep from. So basically they flat out are refusing to pay me.
I really wish I had read this before using them. They ruined my new collection. I couldn't find any reviews and trusted the process. What a nightmare. They produced okay samples BUT when I ordered a batch of products to sell on my e-commerce site, I never got the product and was left hanging in the air. Very misleading company. People need to know that they are not what they appear to be. They. take your money and you may never get your stuff. They fudge the delivery times too like saying it has shipped but you wait weeks. There IS ZERO CUSTOMER SERVICE, just weird repetitive bots and Ai. YOU will NEVER get your money back. Where is regulation on these weird sites? Do biz at your own very high risk. BYE BYE Printify. Thanks a lot for nothing. Wow and what a slick website to lure you in, totally fooled....sad and so disappointed and it ruined a young man who was wanting to order an item. I had to tell him he couldn't have it to give his mom for Christmas.....just wow, also all the typing I have to do to resolve and ongoing unsolvable issue.....!
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