PROBLEM WITH SHOPIFY APP ON PHONE

[LIVINRADICAL]

ITS ASKING FOR A PIN I NEVER RECIEVED

[Moira · Accepted solution]

Hey, @LIVINRADICAL!

This is Moira from the Social Care team at Shopify.

Great question! Follow the steps below to create a PIN for your mobile app:

• From your Shopify admin head to Settings > Users and Permission

• Then click your name under Store Owner

• Scroll down to Point of Sale access

• Here you can generate your PIN that will be used to log into your POS app on your mobile device

• For further guidance, please check out this forum post, and this reply in particular, for more details on resolving this.

On another note, have you looked into some of the educational resources we provide? My favorite is Shopify Compass, which has free video courses on different subjects like goal setting for your business, building your brand, marketing strategies, and more. I highly recommend making use of this great resource while getting your business off the ground.

If you have any questions please feel free to thread those below.

Cheers!