Problems with Facebook App - Can't verify domain

[GetOnline]

Hi All,

Anyone else had an issue where when trying to 'verify a clients domain' via Business. facebook .com you are unable too as it says it is already verified by 'Shopify Business Manager' except there is 'no record' of it being done, no html code inserted like you would normally expect, no html file uploaded, no dns entries, nothing... making it pretty much impossible for the domain to be verified via Facebook...

Facebook support (whilst useless even at the best of times) just keep telling me there's nothing they can do because someone else has verified the domain already (that someone appears to be Shopify Business Manager...see attached screenshot):

Beyond frustrating as Shopify support team say it is Facebook's problem and Facebook's support team blame Shopify... the 'endless' blame game and no result since January so far...

Appreciate an insight/advice to correct this, bonus points if you have a contact with someone I could speak too that isn't a 'robot' or 'reading from a support script' at Shopify or Meta support teams... The easy solution (Which Meta refuse to do) is 'un-verify the domain' and then i can verify it again (like we've done without issue to hundreds of other clients)...

Thanks,

Chris

[GetOnline]

Guessing this platform isn't checked by Shopify Staff at all...