Product Recommendations goes away when added to cart

vnaf
Visitor
2 0 0

I have started using the Search & Discovery app and added complementary products for each of my products. I noticed that if I navigate in each individual product page, the Related Products section and Complementary Products block in the Product info section are showing correctly. Perfect.

 

However, once I add one of the products to the cart it stops showing the Related Products section and the Complementary Products block in the Product info section.

 

I understand it's because the customer has "discovered" the product when adding to cart. However is there a way to persist the recommendations so that it never goes away?

Reply 1 (1)

rbuchert
Tourist
8 0 1

I'm having the same problem.  Several products include the same complementary products as upsells, but you can only add 1 before it disappears.  How do we do this?