product review app

AlleyMcB
Tourist
8 0 2

I inserted the code for the product review app however i don't see an option for the stars. The customer can only title and comment about the product...no empty stars to select....i am using the Brooklyn Theme

Replies 4 (4)
Elias
Shopify Staff
Shopify Staff
1787 179 293

Hey, @AlleyMcB.

 

Thank you for reaching out and bringing this to our attention!

 

I understand you've inserted the code for Product Reviews and the star ratings is not appearing. Since the review form is working and there isn't any additional steps for the stars to appear, then it looks like we'll need to take a closer look at your store in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.

 

I'd love to know if our Support team can help you identify and resolve the issue. Keep me posted!

Elias | Social Care @ Shopify 
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jammmeeeeeee
New Member
2 0 1

Hey, I also want to create review app for my blog.... Kindly, guide me the whole process.

Thanks.

Growave
Shopify Partner
1526 49 434

 

Hi @AlleyMcB 

 

I would recommend you contact the "Product Reviews" app's customer support directly for further help and assistance. Product Review by Shopify is a great app for online stores that require basic reviews or at the beginning of their stage. Consider upgrading your store with text/photo reviews, review widget, review page, etc.

 

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Reviews are a vital part of an online store since credibility is a fundamental basis in any eCommerce. You should be able  

  • change the text (in case of mistake)

  • add or remove rating stars,

  • mark a customer as a "Verified buyer",

  • add photos,

  • change the date,

  • assign a review for another product or to the site;

  • reply or thank the reviewer

 

Test Growave during the free trial period to check whether it works for you. The app contains 5 efficient marketing features that will help you with sales and traffic such as Reviews, Wishlist, Rewards & Loyalty, Social Login, a shoppable Instagram gallery on Shopify store under one dashboard.

 

In order to install a free trial, please press here

 

 

To test all-in-one marketing platform Growave for free, press Growave





Elias
Shopify Staff
Shopify Staff
1787 179 293

Hey, @jammmeeeeeee.

 

Thank you for joining the thread!

 

I've taken a look at the link to your blog and it doesn't appear to be from a Shopify store, as a result there wouldn't be any compatible apps that I could recommend from the Shopify App Store. However, if you have a Shopify store and you want to add a review function to your blog pages, then we'd recommend hiring a developer to assist you with this. Shopify Experts is our directory of certified developers and they'll be able to help you create a solution for your store. 

 

That being said, if you're looking to create your own app that allows customers to rate and review blog pages, then I'd recommend taking a look at our guide on making Shopify apps. While creating apps does fall outside the scope of support for the Shopify Discussion board, you can post further questions in the Partners and Developers board

 

If you have any other questions on this topic, don't hesitate to let me know!

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog